Terms of service

This site is managed by Packryn. Throughout the site, references to "we", "us", and "our" pertain to Packryn. Packryn provides this website, along with all information, tools, and services available herein, subject to your acceptance of all the terms, conditions, and policies outlined here.

By browsing our site and/or purchasing products from us, you engage with our "Service" and agree to comply with the following Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Our store operates on the Shopify Inc. platform. Payments are processed securely through Stripe, Inc. By making a purchase, you also agree to Stripe's Terms of Service available at https://stripe.com/legal.

Section 1 – Online Store Terms

By consenting to these Terms of Service, you affirm that you are of legal age in your state or province of residence. You are prohibited from using our products for any unlawful or unauthorized purposes. A violation of any of the Terms will result in immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to deny Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or leverage any part of the Service without our express written consent. All payment information is transmitted directly to Stripe using industry-standard encryption and is never stored on our servers.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not liable if the information made available on this site is not accurate, complete, or up-to-date. Content on this site is for general informational purposes only. Any reliance on the materials on this site is at your own risk.

Section 4 – Modifications to the Service and Prices

Prices for our pet products may change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any modifications, price changes, suspensions, or discontinuations of the Service.

Section 5 – Products or Services

Some products or Services may be available exclusively online. We have made every effort to display product colors and images accurately, though we cannot guarantee your monitor will display colors accurately. We reserve the right to limit sales to any individual, geographic area, or jurisdiction, and to limit quantities of any products. All product descriptions and pricing are subject to change at any time without notice.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. All billing and payment information is handled securely by Stripe. If we alter or cancel an order, we will attempt to notify you by email and/or phone number provided at the time the order was placed. You agree to provide accurate, current, and complete purchase and account information for all purchases made at our store.

Section 7 – Optional Tools

We may provide access to third-party tools that we do not monitor or control. We shall have no liability arising from or related to your use of optional third-party tools. Your use of such tools is solely at your own risk and discretion.

Section 8 – Third-Party Links

Certain content, products, and Services may include materials from third parties. We are not responsible for examining or evaluating third-party content and assume no liability for third-party websites, materials, products, or services. This includes Stripe's payment pages and portals, which are governed by Stripe's own terms and privacy policy. Any complaints, claims, or concerns regarding third-party products should be directed to the third party.

Section 9 – User Comments, Feedback and Other Submissions

If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may use them at any time, without restriction. We are not obligated to keep any comments confidential, compensate for them, or respond to them.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Payment information is governed by Stripe's Privacy Policy at https://stripe.com/privacy.

Section 11 – Errors, Inaccuracies and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, transit times, and availability at any time without prior notice.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content: (a) for any illegal purpose; (b) to solicit others to perform unlawful acts; (c) to breach any international, federal, provincial, or state regulations; (d) to infringe upon intellectual property rights; (e) to harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload viruses or other harmful code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (j) to interfere with or circumvent security features of the Service.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided "as is" and "as available" without any representations, warranties, or conditions of any kind. Under no circumstances shall Packryn, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any Service or product.

Section 14 – Indemnification

You agree to indemnify, defend, and hold Packryn and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, arising out of your violation of these Terms of Service or your infringement of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall be deemed severed. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 – Termination

These Terms of Service are effective until terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with any term or provision. You will remain liable for all amounts due up to and including the date of termination.

Section 17 – Entire Agreement

These Terms of Service and any policies or operational rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.

Section 18 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.

Section 19 – Changes to Terms of Service

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service at any time. Your continued use of the website after any changes constitutes acceptance of those changes.