Shipping policy

Free Shipping

All orders shipped within the United States qualify for free shipping.

Delivery Options

Orders are shipped from our facility using trusted carriers such as FedEx Home Delivery and USPS, ensuring reliable delivery of your pet products to your address.

Order Processing Time

Our maximum handling time is 3 business days. All orders placed after the cutoff time of 8:00 PM local time will be processed the following business day.

Estimated Delivery Times

Order Preparation: 1–3 business days.
Delivery Duration: 3–4 business days after dispatch.

Tracking

A tracking number will be emailed to you within 24–72 hours after shipment.
You can use this number to monitor your package on our tracking page.

Payment & Costs

All payments are processed securely through Stripe. All listed prices include applicable taxes and fees. No hidden charges apply. Your card will be charged at the time your order is confirmed. In the event of a cancellation before shipment, any Stripe charge will be fully refunded.